Reputation, Listings & Menu Management Services for Businesses That Take Their Online Presence Seriously

Creativ Misfits manages your online reputation, business listings, and menu data across every platform that matters — ensuring your reviews are monitored and responded to, your business information is accurate everywhere customers search, and your menu stays up to date on every delivery platform automatically.
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What Is Reputation, Listings & Menu Management — and Why Do All Three Matter for Your Business?

Your business’s online presence is built on three distinct but interconnected foundations — your reputation (what customers say about you), your listings (how accurately your business appears across every platform), and your menu or service information (whether what customers see online reflects what you actually offer). A problem with any one of these three areas costs you customers before you ever know they were considering you.
 
Reputation management is the active monitoring and response to reviews across every platform where customers leave them — Google, Yelp, TripAdvisor, Facebook, and increasingly, delivery platforms like DoorDash, Grubhub, and Uber Eats. Listings management ensures your business name, address, phone number, hours, and photos are consistent and accurate across the 70+ directories, maps, and platforms where potential customers search for businesses like yours. Menu management — critical for restaurants and food & beverage businesses — ensures your menu is identical across your website, Google, and every delivery platform the moment you make a change.
 
Creativ Misfits manages all three through a Basic plan covering the four primary review platforms, and an Advanced plan powered by Marqii Pro — the industry-leading platform for restaurant and multi-location businesses that connects listings, menus, and reviews in a single dashboard.

Reputation Management

Monitor and respond to reviews across every platform — Google, Yelp, TripAdvisor, Facebook, and delivery platforms — in your brand voice, promptly.

Listings Management

Keep your business name, address, phone, hours, and photos accurate and consistent across 70+ platforms — eliminating the inconsistencies that hurt local search rankings.

Menu Management

Push menu updates to your website, Google, and every delivery platform — DoorDash, Grubhub, Uber Eats, ezCater — automatically through POS integration. Available in Advanced tier.

Reputation, Listings & Menu Management Pricing

How Much Does Reputation & Listings Management Cost? Our Plans Explained.

Two plans built around different levels of coverage — from essential review management on the four primary platforms to full digital presence management across 70+ platforms powered by Marqii Pro.

Reputation Management

per month
$ 225
  • Platforms monitored: Google, Facebook, Yelp, & Trip Advisor
  • Weekly monitoring of reviews across all four platforms
  • Response drafting for new reviews — positive and negative — in your brand voice
  • Flagging of reviews that violate platform policies for removal request
  • Review response strategy aligned with your brand tone
  • Bundle discount 10% off
  • Commitment discount up to 10% off
  • Max combined discount 15% off
  • Best for businesses getting started with reputation management or those primarily active on the four major platforms. Does not include listings management, menu management, or delivery platform review monitoring.

Reputation, Listings & Menu Management

per month
$ 350
  • Marqii Pro plan not included (+$145 per month)
  • Listings management — 70+ platforms
  • Unlimited updates to 70+ listings publishers — Google, Yelp, Facebook, Apple Maps, Bing, Waze, Foursquare, and more — from a single dashboard
  • Business name, address, phone, hours, photos, and attributes kept consistent and accurate across every platform
  • Hours + menus website widget — embeddable, always up to date
  • In-depth search analytics — track how your listings perform across platforms
  • Menu management
  • Automated menu updates pushed to all connected platforms when your menu changes
  • POS integration — connect Toast, SpotOn, ChowNow, MarketMan, or Qu so menu changes in your POS push automatically
  • No more manually updating menus on every delivery app — one change, everywhere updated
  • Review management — monitoring & response
  • Review monitoring across all connected platforms — including delivery apps where most agencies don't look
  • Review response on all connected platforms — written by Creativ Misfits in your brand voice
  • AI-powered review response suggestions from Marqii for high-volume locations
  • Custom review notifications — never miss a new review
  • Advanced review insights and sentiment analysis — understand what guests are consistently saying
  • Monthly reputation report — platform breakdown, rating trends, sentiment patterns, and recommendations
  • Bundle discount 10% off
  • Commitment discount up to 10% off
  • Max combined discount 15% off
  • Most reputation management services only handle reviews. Marqii Pro adds two capabilities that matter just as much — listings management (keeping your business info accurate across 70+ platforms automatically) and menu management (pushing menu changes to every delivery app the moment you update your POS). For restaurants, wrong hours or an outdated menu on DoorDash costs you real revenue every day it sits uncorrected.
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How Our Reputation, Listings & Menu Management Process Works

From initial setup through ongoing management — here’s exactly how Creativ Misfits builds and manages your digital presence across every platform.
 

Audit & Setup

We audit your current review profiles, listings accuracy, and — for Advanced clients — connect your Marqii Pro account and configure all platform integrations.

Listings Correction

All inaccurate, inconsistent, or missing listings information is corrected and synchronized across every connected platform before ongoing management begins.

Ongoing Monitoring

New reviews are monitored in real time. Responses are drafted in your brand voice and submitted promptly — with flagging of any reviews that warrant removal requests.

Monthly Reporting

Monthly reputation report covering new review volume, average rating trend, sentiment analysis, listings health, and recommendations for the following month.

We bring this service to every industry we work with — each with strategies built around how that industry actually operates.

Restaurants

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Real Estate

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Hospitality & Hotels

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Home Services

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Fitness & Wellness

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Frequently Asked Questions About Reputation, Listings & Menu Management

Common questions about managing your online reputation and business listings across multiple platforms.
How much does reputation management cost?
Creativ Misfits offers two reputation management plans. The Basic plan is $225 per month and covers review monitoring and response on Google, Facebook, Yelp, and TripAdvisor. The Advanced plan is $350 per month plus the Marqii Pro platform fee of $145 per month per location — covering reviews, listings management across 70+ platforms, and automated menu management for restaurants. Marqii bills you directly for the plan.
Marqii is a digital presence management platform built specifically for restaurants and multi-location businesses. It connects listings management, menu management, and review monitoring in a single dashboard — so a business can update their hours, menu, or business information once and have it pushed to 70+ platforms automatically. Marqii Pro also integrates with major POS systems including Toast, SpotOn, and ChowNow, meaning menu changes in your POS update everywhere instantly. We chose Marqii Pro as our Advanced tier platform because no other tool provides this level of restaurant-specific coverage.
Google and other search engines use consistency of business information — name, address, phone number, hours — across all online directories as a signal of business legitimacy and trustworthiness. Inconsistent NAP (Name, Address, Phone) data across platforms is one of the most common and damaging local SEO issues for small businesses. A restaurant showing different hours on Google versus Yelp versus Facebook creates confusion for customers and signals inconsistency to search algorithms, both of which cost local search rankings over time.
We draft responses to both positive and negative reviews as part of both plans — all responses are written by Creativ Misfits in your brand voice. For negative reviews, our response strategy focuses on acknowledging the feedback professionally, demonstrating that it’s been heard, and where appropriate, offering to resolve the issue offline. Consistently responding to negative reviews — even when they’re unfair — signals to potential customers that you’re attentive and accountable, which is a significant trust signal.
Reputation, Listings & Menu Management is available as a standalone service — you do not need to purchase any other Creativ Misfits service to add it. It’s also available as an add-on to any existing Creativ Misfits service relationship. If you’re already a social media management or advertising client, we can add either tier to your existing engagement at any time.

Ready to talk to a marketing agency that's straight with you? Let's find out if we're the right fit.

Schedule a free discovery call with the Creativ Misfits team. We’ll talk through your current marketing, your business goals, and give you an honest assessment of how we can help — no pressure, no pitch.